Rachana Swarna

Digital Marketer | Content Strategist | Brand Builder

📧 What is Email Marketing? A Complete Beginner’s Guide

Email marketing is a digital strategy that uses email to connect with your audience, promote products or services, nurture leads, and build long-term relationships with customers. Despite being one of the oldest online marketing methods, it remains one of the highest-ROI channels.


🎯 Main Goals of Email Marketing

  • Promote products, services, or events
  • Share news, updates, or content
  • Build a loyal subscriber base
  • Nurture leads into customers
  • Retain and engage existing customers

📬 Common Types of Email Marketing Campaigns

  1. Newsletter Emails
    Regular updates with blog posts, company news, or tips
  2. Promotional Emails
    Sales, discounts, or special offers
  3. Welcome Emails
    Sent after a user subscribes or signs up—sets the tone for the relationship
  4. Transactional Emails
    Order confirmations, shipping notifications, password resets
  5. Drip Campaigns (Automated)
    A sequence of emails sent based on user behavior or timeline (e.g. onboarding)
  6. Re-engagement Emails
    Target inactive subscribers to win them back

🛠️ Popular Email Marketing Tools

  • Mailchimp
  • ConvertKit
  • ActiveCampaign
  • Sendinblue
  • Klaviyo (for eCommerce)
  • HubSpot Email Marketing

📈 Key Email Marketing Metrics

MetricWhat It Measures
Open Rate% of recipients who opened the email
Click-Through Rate (CTR)% who clicked a link in the email
Bounce Rate% of emails that couldn’t be delivered
Unsubscribe Rate% of users who opted out
Conversion Rate% who completed a desired action (e.g., purchase)

Best Practices for Email Marketing

  • Use personalized subject lines and content
  • Always include a clear call-to-action (CTA)
  • Make emails mobile-friendly
  • Segment your list for targeted messaging
  • Avoid spammy words and always offer unsubscribe options
  • Test (A/B) your emails for better results